Technical Support

How Can We Help You?

We are committed to providing you with timely and effective technical support. Whether you're facing issues, have questions about our products, or need assistance with implementation, our team is here to help.

Email Support

For technical inquiries and assistance:

yangyhong443@gmail.com

Support Hours

Monday - Friday: 9:00 AM - 6:00 PM (GMT+8)

Weekends: Emergency support only

Typical Response Time: We strive to respond to all inquiries within 24 hours during business days.

Before Contacting Support

Ensure you have the latest version installed
Include error messages and screenshots if applicable
Describe the steps to reproduce the issue